SHIPPING & RETURNS

Shipping Policy

All orders placed on the QRATE E-SHOP are delivered Monday to Friday, 9am – 5pm by Royal Mail. Stock permitting, all orders placed with the QRATE E-SHOP are usually dispatched within 3 working days. Once an order is dispatched, a confirmation email is sent out with the dispatch details and details of the delivery process.
Kindly note that dispatch times may increase during high demand periods.

Shipping Rates and Delivery Times 

United Kingdom 
Standard: £3.95 3-5 working days from dispatch of order
Express: £5.95  1-2 working days from dispatch of order 
Express: FREE on all orders over £200 1-2 working days from dispatch of order 

Europe 
Standard: £7.00 3-5 working days from dispatch of order 
Express: £15.00 1-2 working days from dispatch of order 
Express: FREE on all orders over £200 1-2 working days from dispatch of order 

USA and Canada 
Express: £15.00 5-7 working days from dispatch of order 

Asia and Rest of the world 
Express: £25.00 5-7 working days from dispatch of order

For shipments outside of Europe, please note that the above shipping rates are not inclusive of any customs or import duties that could be levied when the package reaches your destination country. Please note that a signature will be required for the receipt of all orders.

 

Please note that European Express shipping is not available on orders containing liquids e.g. perfume. In the situation whereby perfume has been purchased as part of an order over £150, goods will instead be shipped free of charge using our European Standard service. This is due to shipping regulations covering the transportation of flammable goods.

 

Please note that QRate E-SHOP has no control over any customs or import duties that could be levied on international shipments when the package reaches your destination and for which you will be liable.

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